Customer Service
At your service
Our Customer Services team are always on hand to give you an experienced support line to any customer that requires assistance. All members are expertly trained to provide in-depth technical advice on our entire product portfolio, as well as ensuring that customers are happy with the service we provide.
The team are here to help with any issues from problems with products to arranging replacements on the goods we hold in stock. Their overriding aim is to provide friendly, professional support so that we continue to exceed our customers’ expectations.
Customer Services is the first point of contact whenever guidance is needed. They’re also highly familiar with the Sale of Goods Act and your rights, should you experience any difficulties in this area.
Please do not hesitate to contact us in this department with any query. We are available from 9am to 5pm, Monday to Friday (excluding Bank Holidays) and can be contacted by email, telephone or by writing to our UK office.
Email:
customercare@ultimate-products.co.uk
Phone:
0161 934 2240
Post:
Customer Services
Ultimate Products Ltd
Manor Mill
Victoria Street
Chadderton OL9 0DD